FUT-S
Contact information: https://fut-portal.rm.dk/display/FSD/Kontakt+FUT+Systemadministrationen
Systematic - Service Desk
For Incidents and Service Request please create a ticket in Cherwell
Contact by e-mail: Support.ehealth.servicedesk@systematic.com
Contact by phone: +45 8943 2061
It is Service Desk that will activate Major Incident Management.
Systematic - Project
For other issues than Incidents and Service Request please create a ticket in Systematic Jira
Contact by e-mail: pto@systematic.com
Contact by phone: +45 4190 8008
Trifork
Create a ticket in Systematic Jira.
Contact by e-mail: -
Contatc by phone: +45 2087 4680 (7:30 - 17:00)
Netic
Create a ticket in Netic Jira (Integration between Cherwell and Netic Jira)
Contact by e-mail: -
Contatc by phone: +45 7777 0999.
Escalation
For escalation of issues and topics please contact:
Company | Area | Name | Mobile | |
|---|---|---|---|---|
Systematic | SDM | Niels Kramer Jakobsen | +45 5081 3073 | nkj@systematic.com |
Systematic | Project | Palle Toftlund | +45 4190 8008 | pto@systematic.com |
Systematic | AO team | Jon Hoffmann Seidenfaden | jhs@systematic.com | |
Systematic | Service Desk | Johnni Brobak Nielsen | jbk@systematic.com | |
Trifork | SDM | Jens Kristian Villadsen | jvi@trifork.com | |
Netic | SDM | Thomas Jensen | jte@netic.dk |